Healthier reviews and feedback when privacy matters

Confide helps mental health practices grow by improving their public and private feedback without compromising client or patient confidentiality or sacrificing ethics.
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Healthier feedback for a healthier business
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Better feedback for your practice

Get actionable client feedback from clients through custom feedback templates and rapid requests.

More reviews from more clients

Boost your local search and improve your reputation without violating APA or ACA codes of ethics and allow anonymous but verified reviews.

All your reviews in one tool

View, manage and respond to all your reviews and feedback in one place.
How it works

Start with private feedback to spark growth

Request private feedback from clients

Send a bulk message to all your clients or a custom request after an individual session through email or text.

Clients give private feedback and see all your profiles

With each request we include links to your public profiles and listing including Confide's anonymous review site. Users always have the option to leave public feedback but it is  never requested or solicited ensuring compliance with APA and ACA codes of ethics.

Act on the feedback and grow your practice

Use Confide to create actions from each piece of feedback and put them into practice. Any public reviews boost your local search presence and drive new clients seeking great professional help.
Tools to grow your practice beyond feedback and reviews

Custom feedback templates

Send requests with custom instructions and fields and store templates for frequent use.

All your reviews in one tool

Confide listens to your profiles and brings them all into one view keeping you on top of your reputation.

Manage Google Business Profiles

Create, update and manage your Google Business Profile from within Confide

Unlimited users - no extra fees

Confide does not charge per user so you can add partners, marketers, agencies, administrators, or your office dog for no additional fee.

Get paid faster

Send invoices and claims and collect payments quickly and securely.

Online scheduling and booking

Get new clients and more recurring appointments with online booking integrated where you want it.

Grow a healthy practice with Confide

Start getting better feedback and receive a complete view of your practice's reputation in minutes with Confide.
Track and build your reputation everywhere clients are looking